For the purpose of client satisfaction Royal Shine schedules clients in specific time slots during the week. The failure of the client to give Royal Shine 24 hr. notice of cancellation, or give us a courtesy call to change the appointment, is detrimental to the business of Royal Shine. Any client who schedules a time slot, appointment or regularly scheduled detailing service acknowledges and agrees that Royal Shine reserves the right to charge a cancellation fee of $35.00 if client does not call within 24 hours prior to the time services are scheduled. If Royal Shine shows up on location andclient or client’s vehicle are not present or do not show up on time for the appointment scheduled, we reserve the right to charge a reasonable service fee of $35.00 for time lost. Please note it’s not guaranteed that chosen date or time will be available.